Financial policies

@ The Royal Bank Plaza dental centre

We are proud to offer the high level of care we provide to all our patients. In order to maintain this, we accept the following types of payment: cash, cheque, Interac, Visa, Mastercard, & American Express. 



Payment is expected at the time services are rendered. Alternate payment schedules for orthodontic treatment are to be arranged with the Treatment Coordinator. 

We accept cash, cheque, Interac, Visa, Mastercard, and American Express.

Dental Benefits

Insurance Coverage

We will submit insurance claims electronically on your behalf. If your insurance company does not accept claims electronically, a physical insurance form will be given to you, for you to submit by mail.

Provided your insurance information is accurate and depending on your insurance company, your payment should be received within one day to up to three weeks,

It is your responsibility to provide us with accurate insurance plan information and inform us when there are any changes to it.

At your request, we may submit a pre-authorization to your insurance company to determine if you have dental benefits for any major treatment.

Information for patients with

Dental Benefits 

Our concern is for your dental health. We always recommend treatment that best suits your individual needs regardless of your insurance coverage.

Your dental benefits are a contract between you, the insurance company and your employer, not the dentist. We are not affiliated with any insurance company.

We cannot render services on the assumption the charges will be paid for by an insurance company. All charges are your responsibility from the date the services are rendered.

Most Dental benefits plans do not cover 100% of your dental work. Moreover, insurance companies may not notify you of changes of insurance policies.

Please examine the insurance policy details carefully, and if unsure, please bring the policy information to our attention that we may help advise you of your benefits.